Slow made Japanese homewares

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Shipping & Returns


We offer free domestic shipping on all orders over $150. Excluding Artwork by Todd Clare. Pricing will be added at the checkout.

Our flat rate shipping is $12 nationally. We ship worldwide for a flat rate of $40.

We use couriers and do NOT send to parcel lockers and PO Boxes.


Unfortunately we don't offer free returns so please choose carefully.
You may send your order back at your own expense after you have emailed us:

If you item is bespoke, you will not be able to return it unless the product has been deemed faulty.

If your item is damaged you will need to send an image to - the damage will be assessed by the Provider team.

If you wish to exchange your item, you may need to pay an additional shipping cost to send your new product out. For more information please email

If products are misused we will not accept responsibility for any damage caused.

If return items are damaged during transit back to us we will not accept responsibility for any damage caused. If your item is fragile please take ensure that is it sufficiently protected in order to avoid this.

Please read care instructions on items, especially for dyed and printed cushions. If you do not follow care labels, we will not accept responsibly for any damage done.


If you wish to cancel your item you have a 24 hour window to do so to receive a full refund. Any longer and we will not accept for change of mind.


Our pricing is very transparent so therefore we will never go on sale. Please don't take advantage of us as a small business and use the sign up code more than once.

The 10% off code is not valid on commission pieces and artwork.

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